Chat Rooms

MESSAGING,
TAILORED FOR SHOPPING.

We designed a messaging experience to keep you, the Client Advisor, and your Client connected and engaged in inspiring conversations around style and products — while capturing useful client insights, and providing you the right tools to close your sales.

TRY FOR FREE

Unlock more features with a subscription plan

Conversations that
drives better sales.

We make it easy and super engaging for your clients to shop, review and chat about the looks and product ideas you shared with them.

ALPHA for SA

OMNICHANNEL AT IT'S BEST

CLIENT EXPERIENCE

Simple like a messaging app, yet fully reimagined for shopping.

Forget about the convenience of generic messaging apps; they weren't meant for shopping.

With ALPHA, we are taking conversational commerce to an entirely new level. With a simple tap, you can flip the entire chat into a full-screen shopping list powered by distance sales and in-store appointements.

ALPHA for Clients

Let’s chat about options.

ALPHA Chat Room offers you and your client the same ease of use as the most common messaging apps. Emoji, share pictures directly from your camera or your library, but there is much more to that.

ALPHA for Clients

And, let’s shop for them.

Each ALPHA Chat Room can transform into commerce. With a simple tap, all conversations fade, leaving the whole stage to the products. ALPHA gives your clients a much more compelling view of all the products you sent them — easier to browse, with all the noise away.

ACTIVATING DISTANT SALES

ENTERPRISE INTEGRATIONS

PRODUCT CATALOGUE

Double the power. Integrate with your services.

We architected ALPHA to easily integrate with your current services and channels, to make all product images, campaigns, and other approved materials in sync and readily shareable with your clients. And, get even more precise insights on your clienteling activities.

ALPHA for SA

Share from your Instagram

ALPHA integrates with your IG channel to allow you to share product images and campaigns effortlessly, without jumping between apps .
‍
Requires an Enterprise plan

ALPHA for SA

Share from your Product Catalogue.

Integrate with your brand's central product catalog repository — DAM or E-commerce — to share the full extent of product information, keep your brand voice in check, and better track your clienteling performances.
‍
Requires an Enterprise plan

KEY FEATURES

Discover the most powerful digital toolbox for your store.

Today's Tasks

Take control of your day with an aggregate view of all your clienteling activities, smart reminders, new messages, marketing tasks and much more.

Client Outreach

Inspire your clients with the new collection campaign, new arrivals, product previews and private sales. ALPHA enables you to monitor your client engagement and jump into an engaging conversation about product and style.

Chat & Fitting Rooms

We designed Chat Rooms to keep SAs and their clients engaged in inspiring conversations around style and products — while capturing better insights about both products and clients.

Client Requests

Know what your client is shopping for and engage with hyper targeted product suggestions. ALPHA allows your clients to reach out with styling requests directly to SAs.

Client Book & CRM

ALPHA enables each SA to monitor their client lists on their mobile phone, get outreach opportunities and ideas by browsing through rich client profiles, and keep everything in sync with the main CRM.

Easy Client Registration

ALPHA allows SAs to instantly connect with their favorite clients and immediately start a conversation.

Rich Client Profile

The ALPHA client profile gives you an always-updated, cross-brand view of your clients' style that goes beyond their purchase history and email. It's like a personal invitation to step directly into their lifestyle and passions.

Analytics & Insights

ALPHA give you access to a fully customizable dashboard that aggregates all your stores and CAs clienteling data and insights.

Chat Rooms

Unlock more features with a subscription plan

Conversations thatdrives better sales.

OMNICHANNEL AT IT'S BEST

Simple like a messaging app, yet fully reimagined for shopping.

Let’s chat about options.

And, let’s shop for them.

ENTERPRISE INTEGRATIONS

Double the power. Integrate with your services.

Share from your Instagram

Share from your Product Catalogue.

Discover the most powerful digital toolbox for your store.

Get the latest from us.

Conversations that
drives better sales.