Inspire your clients with a bespoke message about their last in-store visit and engage them in a conversation about products and styles. ALPHA helps you craft tailored messages — 1 to 1 or 1 to Many — and instantly manage and monitor your client interest directly from your phone.
Continue the conversation with your clients via their favorite messaging app (text, Whatsapp, WeChat, etc.). Alpha gives you powerful tools to provide bespoke and richer shopping experiences, track likes and dislikes, and offer appointments and distant selling capabilities.
ALPHA for SA
Bespoke outreaches.
We extend the same great shopping experience also to clients without the app. Your clients will receive the CA outreach inside their favorite messaging app.
Not just images. The outreach contained a deep link that opens a micro experience in the browser, with a beautiful wall to present your look ideas, book appointments and distant sales.
We believe in building exceptional client relationships. So, we designed a seamless experience between you, the Client Advisors, and your Clients — like in store, only better.
ALPHA lets you quickly craft custom outreach with product ideas, and engaging branded content, review clients engagement and feedback, and jump into engaging conversations that lead to better sales.
ALPHA for SA
An insightful view on each outreach.
No other tool on the market gives you instant insights on your outreaches. With ALPHA you get instant monitoring of your client engagement, letting you measure their interests and preferences, and improve your sales strategies and better your conversion rates.
ALPHA lets you hear back from your clients. Each outreach opens a dedicated channel for conversation, so you can directly answer questions and offer alternatives.
ALPHA also easily integrates with your official product catalog, making it easier to send approved product ideas, and other brand campaign material.
Flip the entire conversation into a full-screen shopping experience.
We designed ALPHA with particular attention to the interaction between you, the Client Advisor, and your Clients.
In ALPHA, your client can quickly move from opening your outreach, jump into a conversation, review full screen all product ideas, and decide with a few taps to set up an appointment or buy remotely.
ALPHA for Client
A profile always up-to-date
As your clients send you feedback on your product and style ideas —what they likes and dislike — ALPHA capture their preferences and store them in their profiles.
ALPHA gives SAs the right tools to help close the sale. We integrate with your favorite appointment and remote sales platform, or we can provide tailored solutions for your brand to provide an even better shopping experience.
HOW DO WE MAKE YOUR OUTREACH BETTER?
By peeking at your client's wardrobe, it is easier to send matching product ideas.
Get instant feedback and monitor what look and products they like, or dislike .
Open private conversation, to suggest alternatives and create new sales opportunities.
Drive better and bigger sales, not to mention your client's satisfaction.
Try ALPHA today. It's free.
KEY FEATURES
Discover the most powerful digital toolbox for your store.
Today's Tasks
Take control of your day with an aggregate view of all your clienteling activities, smart reminders, new messages, marketing tasks and much more.
Inspire your clients with the new collection campaign, new arrivals, product previews and private sales. ALPHA enables you to monitor your client engagement and jump into an engaging conversation about product and style.
We designed Chat Rooms to keep SAs and their clients engaged in inspiring conversations around style and products — while capturing better insights about both products and clients.
Know what your client is shopping for and engage with hyper targeted product suggestions. ALPHA allows your clients to reach out with styling requests directly to SAs.
ALPHA enables each SA to monitor their client lists on their mobile phone, get outreach opportunities and ideas by browsing through rich client profiles, and keep everything in sync with the main CRM.
The ALPHA client profile gives you an always-updated, cross-brand view of your clients' style that goes beyond their purchase history and email. It's like a personal invitation to step directly into their lifestyle and passions.
