Trust Center

Security by Design

We build with security at the core — from infrastructure to application layer — ensuring that your data is always protected. Our platform complies with industry best practices, and our team continuously monitors and evolves our defenses to meet enterprise-grade security standards.

Architectural Flexibility

We understand that every brand is different. Whether you're a fast-growing label or an established global name, our system adapts to your needs — offering shared or fully dedicated environments depending on your scale, data sensitivity, and operational complexity.

Collaborative Customization

Security isn’t one-size-fits-all. Our team works closely with your tech leaders — or your preferred system integrator — to design a secure architecture that fits your ecosystem. From initial discovery to implementation, we help tailor the right solution for your brand’s unique structure and compliance requirements.

ISO/IEC 27001:2022 Certified

Alpha is certified under ISO/IEC 27001:2022, the leading international standard for information security management. This certification covers the design, development, and support of our customer relationship management applications across both mobile and on-premise technologies.

It demonstrates our structured, proactive approach to safeguarding data—backed by independent audits and aligned with global best practices for risk management, access control, and operational security.

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GDPR Compliant

ALPHA fully complies with the EU General Data Protection Regulation (GDPR), reinforcing our commitment to privacy, transparency, and user control. Our policies ensure that personal data is processed lawfully and securely, with end-to-end encryption and clear user rights for access, management, and deletion.

Whether you're browsing, booking, or building client relationships, your data is protected every step of the way.

Data Privacy and Protection

We comply with global privacy laws, including GDPR.

Our policies ensure complete transparency about how your data is collected and used.

We protect your sensitive data with end-to-end encryption, both at rest and in transit.

You have full control over your data, with easy tools for access, management, and deletion.

Compliance and Certifications

Alpha meets the highest industry standards, including GDPR compliance and ISO 27001:2022 certification.

Our systems undergo regular audits to ensure compliance with regulatory requirements.

Independent assessors verify the strength and effectiveness of our security controls.

We maintain up-to-date certifications to demonstrate our commitment to compliance.

Application Security

Alpha integrates secure software development practices to minimize risks.

We conduct regular penetration testing and vulnerability assessments to keep your data safe.

Your data is safeguarded with advanced, multi-layered encryption features.

Role-based access controls limit who can view or interact with sensitive information.

Infrastructure Security

Our platform is hosted on a secure, monitored cloud infrastructure.

We deploy firewalls, intrusion detection systems, and prevention mechanisms to stop threats.

Regular system patches and updates ensure protection against emerging vulnerabilities.

Redundant systems guarantee uptime and resilience for your business needs.

Operational Resilience

Alpha ensures 99.9% uptime with robust disaster recovery and failover solutions.

Routine backups and testing of recovery systems keep your data accessible and secure.

We monitor operations 24/7 to quickly detect and resolve potential disruptions.

Transparent communication keeps you informed about planned maintenance or outages.

Incident Response

Our team monitors systems in real-time to detect and respond to threats immediately.

A comprehensive incident response plan minimizes the impact and recovery time of any issue.

In the rare event of a security incident, you’ll be notified promptly and kept informed.

We continuously refine our processes to improve defenses and prevent future incidents.

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