Client Profile

Rich Client Profile

YOUR CLIENTS LIKE
YOU'VE NEVER SEE THEM BEFORE.

The rich client profile in ALPHA gives you access to an always up-to-date, cross-brand view of your clients’ style. It's like being invited to step directly into their lifestyle, passions, and closet.

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Wardrobe

Track all the items your clients own and have recently purchased. Perfect for offering specific product suggestions, upsells, and pairings.

Love

Products, looks, and suggestions that your client loves, aggregate automatically while chatting with you.

Dislikes

Knowing what your clients don’t like is an integral part of understanding their needs. Plus, you’ll always know what not to send them!

Do More & Do Less

Nothing makes us happier than bring you very insightful angles about your clients.

ALPHA will prompt your client to articulate things like favorite colors, fit, and their sizes.

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Fun Facts

We love meaningful interactions! Fun Facts can help you start conversations and learn more about your client’s personality and style.

Client's Instagram

Step directly into your client's lifestyle to get meaningful, relevant insights. Alpha lets your client link their IG directly, so they can share their favorite outfits and looks.

CLIENT DATA & OWNERSHIP

Finally, a radical new model for consumer data and privacy — user driven, style centric and shared.

Yes, we pushed it much further. We had to reinvent the model to open up a new world of possibilities for you, your brand and your client.

What’s private

When you use ALPHA with a client, all your conversations, direct messages, the products you've shared with them, and styling requests remain private — always.

This data is exclusively between you and your client.

What’s shared

When a clients connects with you, their profile is automatically shared with you and your brand.

Yes, you get the benefits to tap into an already completed profiles rich of insights and information about them.

CROSS SELLING STREAMLINED

Raise your cross selling game, all in just a few easy and powerful clicks.

Inform your client outreach or their next visit in store with a quick glance at their always up-to-date profile – full of insights even when they are not buying from you.

ALPHA gives you tools to make your cross selling engaging, informed and directly impactful your sales.

Flick through their wardrobe

The rich client profile brings a fully immersive view of your client. Tap on their wardrobe, love or dislikes, and simply flick though all their favorite, and less favorite, products and looks.

Inspire them with new looks

And, when a great idea comes in your mind for an accessory or a perfect pair of shoes, just simply share it with them and start a conversation. ALPHA makes cross selling super simple and engaging.

HOW DID WE REIMAGINE THE CLIENT PROFILE

A game changing view of your clients. Get to actually know them, —beyond their phone number.

Richer, about style & products, always up-to-date, relevant and insightful at every client interaction.

Boost your cross selling game, by reccomanding products that fit your client style.

Enrich your current CRM. Add client's style and personality to your data.

‍
Try ALPHA today.
It's free.

KEY FEATURES

Discover the most powerful digital toolbox for your store.

Today's Tasks

Take control of your day with an aggregate view of all your clienteling activities, smart reminders, new messages, marketing tasks and much more.

Client Outreach

Inspire your clients with the new collection campaign, new arrivals, product previews and private sales. ALPHA enables you to monitor your client engagement and jump into an engaging conversation about product and style.

Chat & Fitting Rooms

We designed Chat Rooms to keep SAs and their clients engaged in inspiring conversations around style and products — while capturing better insights about both products and clients.

Client Requests

Know what your client is shopping for and engage with hyper targeted product suggestions. ALPHA allows your clients to reach out with styling requests directly to SAs.

Client Book & CRM

ALPHA enables each SA to monitor their client lists on their mobile phone, get outreach opportunities and ideas by browsing through rich client profiles, and keep everything in sync with the main CRM.

Easy Client Registration

ALPHA allows SAs to instantly connect with their favorite clients and immediately start a conversation.